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FAQ: Frequently Asked Questions

What is this all about?

This shop showcases artwork from independent artists around the world.

We work directly with creators to bring their designs to life and make them available to fans everywhere. Once an order is placed, it goes to print and ships directly to you — simple as that.

Some designs may rotate in and out of the collection or move to a special Vault, but the goal is always to highlight original, fan-inspired creations you won’t find just anywhere. So if you love it, grab it — you never know when it might take a break from the spotlight!

What does "Unfulfilled" mean?

“Unfulfilled” simply means your order hasn’t shipped yet. It’s been received and is either being processed or printed — but it’s not on its way just yet.

When will my order ship?

Orders typically enter production within 24–72 hours of being placed. Standard production time is approximately 3–7 business days, depending on product type and order volume. Once production is complete, orders are shipped via the selected shipping method, and tracking information is provided via email.

Please note that production timelines may vary during holidays, promotional periods, or due to high demand.

How do you print your shirts?

Shirts are printed using Direct-to-Garment (DTG) technology, a state-of-the-art process that applies water-based, eco-friendly inks directly onto the fabric. This method allows for high-resolution, full-color prints with precise detail and a soft feel.

Each shirt is made on-demand by one of Printify’s vetted print providers, using industry-leading printers such as Kornit or Brother GTX models. The DTG process ensures durability through multiple washes while maintaining vibrant color accuracy across various fabric blends.

 

Because printing is done per order, each item is unique and made specifically for you.

Will my shirt match the image on the screen?

In most cases, yes — your shirt will closely match what you see online.

All product images on the website are digital mockups that represent the design and placement as accurately as possible. Before printing, each design is reviewed and color-adjusted layer by layer to ensure the best possible translation from screen to fabric.

 

Our print providers use high-quality DTG printers and have decades of experience in the industry. That said, variations in screen brightness, color calibration, and the nature of custom printing can result in slight differences in color or placement. Each shirt is made to order, which means small, unique variations are part of the charm of on-demand printing.

Help! I want to add a shirt to my order.

We get it — choosing just one shirt can be tough. Sometimes that little voice says, “Go ahead, you deserve another one.” And who are we to argue?

If your order is still unfulfilled and the design is still available, just reach out to our support team. We’ll do our best to add the extra item to your order before it ships.

How can I update my shipping address after I order?

Shipping addresses can’t be changed directly through your account, but we’re happy to help if your order hasn’t shipped yet.

If your order is still marked as unfulfilled, contact us as soon as possible and we’ll do our best to update the address before it leaves the warehouse. Once an order has shipped, we’re unable to make any changes.

Please double-check your shipping information before completing your purchase. If an order needs to be reshipped due to an incorrect address, the buyer is responsible for any additional shipping costs.

Can I change the size of a shirt in my order?

Possibly — if your order is still unfulfilled, we may be able to adjust the size. However, we can’t guarantee availability, as inventory and production schedules vary.

If you need to request a size change, please contact our support team as soon as possible. We’ll do our best to accommodate your request before the order enters production.

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